Taco
Founded in 1920 by the current president's grandfather, Taco prides itself on its "customer-centric" service. Taco delivers exceptional quality because it has been owned and operated by the same family for more than eighty years; a family whose dedication to its customers, products and employees has never wavered.
Taco develops and manufactures hydronic-based components for use in heating and cooling applications across the building spectrum — residential, commercial, industrial and institutional.
With more than 500 employees and annual sales in excess of $100 million, Taco is committed to leading the HVAC industry in quality products and technological innovation and delivering powerful design tools, dependable components and economical systems that install and service with ease
Headquartered in Cranston, Rhode Island, with manufacturing, distribution and sales facilities in Fall River, Mass. and Ontario, Canada, Taco has evolved into a world-class manufacturer since its inception. And while homeowners may never have heard of Taco, though Taco’s pumps, controls and system components may be hard at work in their basements, the company strives for excellence in its industry.
Its wide range of hydronic and radiant systems and components include pumps, heat exchangers, expansion tanks, flow measurement devices, air separators and valves and zone control products. It is also one of the best-known brands in the hydronic industry, long associated with continual product innovation and development.
Throughout its history, Taco has consistently been the leader in the hydronic system industry. In the 1930s, the "Taco Heater" became a household name, and by the time the 1990s rolled around, Taco introduced the ESP motorized zone valve, the Electronic Priority Zoning Circulator (which allowed the installer to prioritize a residential heating system with a flick of a switch) and the noise-reducing VorTech Air Separator.
Recently, Taco has again led the hydronic system industry with the revolutionary LoadMatch® Hydronic Single-Pipe System and a new line of Radiant System products, including iSeries Mixing Valves, Radiant Mixing Block and Variable Speed "00" Circulators.
Taco's current OEM sales group, established in 1985, services a wide variety of manufacturers needs as well as their core customer base of heating equipment, heating and refrigeration, radiant heat and domestic water heater manufacturers.
Taco is the leading U.S. supplier to a number of domestic boiler manufacturers who supply their equipment to the traditional hydronic heating market. Taco's fast growing OEM business primarily supplies "00" circulators, valves, controls and heat exchangers but also a number of other quality Taco products.
Customer service traditionally meant three things at Taco: Manufacturing a high quality product, providing the product at a fair price and standing behind the product if it ever needed repair.
But with re-engineered management structure and manufacturing processes, Taco customer service took on a broader meaning. Product quality and good pricing remain important, certainly, but Taco has stayed on top of its game by implementing shorter order lead times, employing greater flexibility in meeting customer order needs and matching company policies with customer needs.