Lighthouse Computer Services
When Tom Mrva started Lighthouse Computer Services in 1995, he believed that a regionally-based organization, staffed with the most experienced people in the industry, could help Lighthouse's customers achieve bottom-line enhancing strategies.
Today, Lighthouse, located in Lincoln, Rhode Island, is a trusted IT advisor to leading companies throughout the Northeast. The company was founded with the goal of building strong, productive, long-term technology partnerships with its customers.
Lighthouse offers consulting, integration and maintenance services on the latest hardware and software technologies available today, including those from IBM, Microsoft VMware, Cisco, Enterasys, Avamar, McDATA, Brocade, Tivoli, Sepaton, American Power Conversion and Symantec.
Using its best-in-class technologies, Lighthouse creates solutions for complex enterprise environments, working with companies to implement sound security policies, redundant high-speed computer systems, linked by continuous uptime networks.
Lighthouse is able to demonstrate how these solutions perform within their own Business Partner Innovation Center. This innovation center is one of the most advanced IT development and testing labs in the Northeast. An expansion of the innovation center is planned in conjunction with a renovation that will nearly double the size of Lighthouse’s headquarters.
Lighthouse’s regional leadership is based, above all, on attracting and retaining only the most highly-certified and experienced technical staffs of any IBM business partner in the Northeast. Their consultants average fifteen years of on-the-job experience and, collectively, the staff holds more than 150 industry-recognized certifications. Lighthouse’s support of its local customers is top-notch; no consultant is more than ninety minutes away from a customer.
Lighthouse placed number 212 in VARBusiness 2006 ranking of the top 500 IT solution provider firms in the United States. Lighthouse is also the winner of IBM’s 2006 Beacon Award for Overall Technical Excellence in a Business Partner.
Also in 2006, as a result of a 77 percent total revenue increase between December 2003 and December 2005, Lighthouse placed fifteenth among Rhode Island’s 100 fastest-growing private companies, according to Providence Business News.
Lighthouse credits this outstanding performance to the company's intense focus on customer satisfaction, an ability to hire and retain top IT talent and strategic expansion into IT professional services. Lighthouse's customer-focused programs have helped the company build long-lasting customer relationships with many of the leading companies in the Northeast.
Based on results of the satisfaction survey IBM conducts each year with Lighthouse's customers, the company has scored above a 90 percent satisfaction rating for the past four years. Their technical services were rated significantly higher than the survey average, making Lighthouse one of the highest rated IBM Premier Business Partners on the East Coast. Lighthouse’s commitment to excellence is the reason their customer list includes so many of the region's leading corporations, universities, hospitals and organizations.